FAQ
Frequently Asked Questions
What is Event Management?
The project management of all or part of a customer’s event. Such as:
- The entire process from initial conception to completion
- On-site management
- Event budgeting
- Initial event set up such as obtaining quotes and booking venue
- Event assistance to support your team
What are some of the event services?
- Conferences & Summits
- Product launches
- Networking events
- Roadshows, Tradeshows & Exhibitions
- Gala Dinners & Award events
- Incentive & reward programs
We are an Australian based company servicing all states with an office based in Queensland.
Will you assist with finding suitable venue and accommodation?
Yes, we will propose a few options based on your budget and requirements and put forward our recommendation of amazing Australian properties, ensuring transparency and getting you the best possible outcome for your organisation.
We have a team working on our event but we just need some assistance. Can you assist?
Yes, we do a little or a lot of your event co-ordination. Just let us know what you require, and we will work with you accordingly.
We are holding our event at a hotel in Australian as well as the accommodation. Do you have hotel experience?
Yes, we have extensive hotel experience having worked in hotels and also run events at hotels throughout Australia on behalf of clients. We can assist with helping you meet the deadlines required and understand the hotel’s contract details to ensure your event is seamless and successful.
What are your Hospitality Services?
We offer several hospitality services and training. Some of the in-demand services of recent times are:
- Customer service elevation
- One on one and team training for all things service and efficiency in the workplace
- Training staff how to manage the pass.
- Hospitality care – we step in to fill key management positions while you recruit the right people
- Conflict resolution – how to deal with a dissatisfied customer
- Creating opportunity to increase sales
What can you offer to increase our sales that we aren’t already doing?
You’d be amazed what a fresh set of eyes can spot. We have experience across a variety of hospitality industries along the Eastern Seaboard of Australia and can offer some honest and frank guidance to ensure you and your team are being the absolute best! Some of the things we focus on are your promotional offerings, eyes up training, up-selling in a fun and non-pressured way, the one percenters – the things your competitors are unlikely to be doing.
Do you assist venues with their functions?
Yes, we do. We understand the pressures the hospitality industry is facing with staff shortages and other factors. We can assist you if you are understaffed during a busy period or you need training for your team to elevate the execution of your functions. We have worked with hospitality venues across NSW and Queensland.
What is your hospitality Care Service that I've heard about?
We understand the staffing challenges that the hospitality industry is facing and it is even harder when you loose a venue/club manager or key operational staff. We have a former club manager on team and can assist to fill the gap while you recruit the right person to ensure that operations stay smooth for your venue especially in busy seasons.
Can you assist with our function and event kits?
Yes, we can create your event kit from start to finish. Give feedback on your current offerings. Analyze your costings to ensure you are competitive in your market while still making a profit.